Get a saved conversation
GET/api/conversation
Returns a conversation with saved transcript messages and analysis results in analyses[]. This includes customer messages, agent replies, and greetings appended through POST /api/conversation/messages. Each entry contains its saved text and any analysis under analysisJsonOpenai. You can retrieve your own conversations and those covered by team-creator permissions; team permissions do not grant access to widget conversations.
Request
Responses
- 200
- 400
- 401
- 403
- 429
- 500
Default Response
Missing or unknown conversationId.
Not authenticated or invalid API key.
Access denied or required terms of service have not been accepted.
Too many requests.
Failed to retrieve conversation.